1. Introduction
Welcome to Flocurve, your partner in growing your SaaS business on autopilot. We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with our website, services, and products.
By using our website or services, you agree to the terms described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services.
2. Information We Collect
2.1 Personal Information
We may directly collect personal information from you, such as your name, email address, phone number, and company details when you:
• Register for an account
• Subscribe to our newsletter or updates
• Seek customer support
• Provide feedback or take part in surveys
2.2 Usage Information
As you interact with our website and services, we automatically gather usage information, including:
• IP address
• Device and browser information
• Pages visited
• Clickstream data
• Referring websites
2.3 Cookies and Tracking Technologies
To enhance your browsing experience, personalize content, and analyze website usage, we utilize cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We employ the information we collect for various purposes, including but not limited to:
3.1 Providing Services
• Establishing and managing user accounts
• Delivering top-notch customer support
• Tailoring content and recommendations to your needs
• Handling transactions securely
3.2 Communication
• Sending transactional emails and service notifications
• Sharing marketing and promotional materials
• Responsively addressing your inquiries and requests
3.3 Analytics and Improvement
• Analyzing user behavior to continuously enhance our services
• Conducting research and surveys to better serve you
• Vigilantly monitoring and securing our systems
3.4 Legal Compliance
• Adhering to legal obligations
• Enforcing our Terms of Service
• Safeguarding our rights and interests
4. Information Sharing
We may share your personal information with:
4.1 Service Providers
We collaborate with trusted third-party service providers who assist us in delivering top-tier services. These include payment processors, email service providers, and analytics services. Rest assured, they are bound by contract to protect your information.
4.2 Business Partners
With your consent, we may share your information with our business partners for marketing or promotional purposes. You have the option to opt-out of such sharing at any time.
4.3 Legal Obligations
We may disclose your information when legally required, in response to legal requests, or to safeguard our rights, privacy, safety, or property.
4.4 Business Transfers
In case of a merger, acquisition, or sale of our assets, your data may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
5. Data Security
We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, while we do our utmost to secure your data, please understand that no internet transmission is entirely secure.
6. Your Choices
6.1 Access and Correction
You have the right to access, correct, or update your personal information through your account settings. If you need assistance, please don't hesitate to reach out to us.
6.2 Marketing Communications
You can opt-out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.
6.3 Do Not Track Signals
We do not currently respond to "Do Not Track" signals from web browsers. We may track your online activities over time and across third-party websites for marketing purposes.
7. Children's Privacy
Our services are not designed for children under the age of 13. We do not knowingly collect or maintain personal information from children.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will inform you of any significant changes through our website or other communication methods.
9. Google User Data and Retention
9.1 Google Account Integration
When you connect your Google account to our service, we access and store only the necessary authentication tokens to send emails on your behalf. We do not store any email content, contacts, or other Google user data beyond these authentication credentials.
9.2 Data Retention
• Authentication tokens and related Google account connection data are stored only for as long as you maintain an active integration with our service
• If you disconnect your Google account from our service, all associated Google authentication data is immediately deleted from our systems
• If your account becomes inactive for more than 90 days, we will automatically disconnect and remove all Google authentication data
9.3 Data Deletion
You can delete your Google user data from our service in any of the following ways:
• Using the "Disconnect" feature in your account settings
• Revoking access through your Google Account settings
• Contacting our support team at hi@flocurve.com to request deletion
Upon any of these actions, we will:
• Immediately cease accessing your Google account
• Delete all stored Google authentication tokens
• Remove all associated Google connection data from our database
9.4 Third-Party Service Providers
While we use third-party service providers to host our application, all Google user data is encrypted and handled in accordance with Google's API Services User Data Policy. Our service providers do not have direct access to your Google authentication data.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at hi@flocurve.com.